Skip to main content
This webhook is triggered when the customer has a new reward available. The available_rewards array contains rewards that are actionable, in stock, enabled and affordable by the customer. To subscribe to this webhook, your access token needs to contain the read_customers scope.
This webhook has a 7 day cool-down period per individual customer
As many customers redeem their points immediately after earning them, this webhook is only sent after a 5 minute delay. If after 5 minutes the customer has redeemed their points and no longer has any rewards available, the webhook will not be sent

​
Payload

​
customer
object
required
Customer object with the same shape as the Customers API response
​
available_rewards
object[]
required
Array of Reward objects with the same shape as the List Available Rewards API response

​
Example

Example
{
  "id": "bff1bddb-6cd8-4c2c-9619-18744657053c",
  "topic": "program_events/customer.reward_available_notification",
  "created_at": "2018-01-01T03:00:05.000Z",
  "payload": {
    "properties": {
      "customer": {
        "id": 6932,
        "merchant_id": "2134606599",
        "email": "jessica@example.com",
        "points_approved": 200,
        "points_pending": 300,
        "points_spent": 500,
        "rewards_claimed": 5,
        "rewards_used": 0,
        "properties": {
          "name": "Jessica White"
        },
        "metadata": {},
        "birthday": "1990-01-29",
        "blocked": false,
        "guest": false,
        "enrolled": true,
        "enrolled_at": "2015-12-10T03:00:00.000Z",
        "referral_id": null,
        "referred_by": null,
        "loyalty_tier_membership": null,
        "tier_eligibility": null,
        "insights_segment": "Loyal",
        "referral_url": null,
        "created_at": "2016-12-10T03:00:00.000Z",
        "updated_at": "2018-01-01T03:00:00.000Z"
      },
      "available_rewards": [
        {
          "id": 121013,
          "kind": "cart_discount_voucher",
          "title": "10% Off",
          "method": "voucher",
          "content": {},
          "site_id": 12,
          "claim_url": "https://email.storerewards.co/track/a3hvr8d1808pvlpvvryt/click?p=2290s8fopfnsd0E/sh7292ksdp0",
          "order_type": "all",
          "point_cost": 500,
          "description": null,
          "target_site": {
            "id": 12,
            "url": "https://www.example.com",
            "name": "Example Store"
          },
          "target_type": "all",
          "usage_limit": 1,
          "discount_type": "percentage",
          "minimum_spend": nil,
          "discount_amount": 100,
          "session_options": nil,
          "target_products": [],
          "max_free_shipping": nil,
          "target_collections": [],
          "max_redemption_amount": 1,
          "min_redemption_amount": 1
        }
      ]
    }
  }
}