This webhook is triggered when a customer has claimed a reward.

To subscribe to this webhook, your access token needs to contain the read_customers scope.

This webhook is currently only triggered for voucher and gift card rewards

​
Payload

​
customer
object
required

Customer object with the same shape as the Customers API response

​
title
string
required

Title of the reward that was claimed

​
title
string
required

Title of the reward that was claimed

​
reward_type
enum<string>
required

The type of the claimed reward. One of: voucher or gift_card

​
discount_type
enum<string>
required

The type of discount provided. One of: flat or percentage

​
voucher_code
string | null
required

The voucher (coupon) code linked to the claimed reward. Only included if the reward type is voucher

​
discount_amount
number | null
required

The discount provided by the claimed reward as a decimal value, e.g. $5 will be 5. Only included if the reward type is voucher

​
gift_card_last_characters
string | null
required

The final four characters of the gift card applied. Only present if the claimed reward was a gift card

​
currency
string | null
required

The currency of the gift card. Only present if the claimed reward was a gift card

​
initial_value
integer | null
required

The initial balance of the gift card as a decimal value, e.g. $5 will be 5. Only present if the claimed reward was a gift card

​
balance
integer | null
required

The current balance of the gift card as a decimal value, e.g. $5 will be 5. Only present if the claimed reward was a gift card

​
Example

Example
{
  "id": "bff1bddb-6cd8-4c2c-9619-18744657053c",
  "topic": "program_events/customer.claimed_reward",
  "created_at": "2018-01-01T03:00:05.000Z",
  "payload": {
    "properties": {
      "title": "$5 voucher",
      "customer": {
        "id": 6932,
        "merchant_id": "2134606599",
        "email": "jessica@example.com",
        "points_approved": 200,
        "points_pending": 300,
        "points_spent": 500,
        "rewards_claimed": 5,
        "properties": {
          "name": "Jessica White"
        },
        "metadata": {},
        "birthday": "1990-01-29",
        "blocked": false,
        "guest": false,
        "enrolled": true,
        "enrolled_at": "2015-12-10T03:00:00.000Z",
        "referral_id": null,
        "referred_by": null,
        "loyalty_tier_membership": null,
        "insights_segment": "Loyal",
        "referral_url": null,
        "created_at": "2016-12-10T03:00:00.000Z",
        "updated_at": "2018-01-01T03:00:00.000Z"
      },
      "reward_type": "voucher",
      "voucher_code": "LL-PQ8V63",
      "discount_type": "flat",
      "discount_amount": 20
    }
  }
}