Create custom rewards to perform actions or provide rewards that don’t fit into the standard LoyaltyLion reward types.These rewards can be fulfilled in one of two ways: manually or via a webhook.
When you create a custom reward with manual fulfilment, LoyaltyLion will track a
pending fulfilment each time a customer redeems the reward, and send you an email.You can manage pending fulfilments from the custom reward page in the
LoyaltyLion admin. Once you’ve handled a fulfilment, you can mark it as complete.
When you create a custom reward with a webhook, we’ll create a new webhook
subscription for the URL you specify. Every time a customer redeems that reward,
we’ll dispatch a webhook to that URL.Apart from being managed by LoyaltyLion, the webhook works the same as any other
webhook, and can be verified using the provided signature.If your server responds with a 2xx status code, we’ll consider the redemption
to have been fulfilled. Otherwise, we’ll keep retrying until a 2xx code is
returned.